Adobe launches AI assistant to ‘easily chat with documents’


AI Assistant in Acrobat

Adobe is adding a new generative AI experience to its Acrobat PDF management software, which aims to “completely transform the digital document experience” by making information in long documents easier to find and understand. Announced in Adobe’s press release as “AI Assistant in Acrobat,” the new tool is described as a “conversational engine” that can summarize files, answer questions, and recommend more based on the content, allowing users to “easily chat with documents” to get the information they need. 

Adobe Acrobat AI Assist
Adobe Acrobat AI Assist

In an interview on CNBC’s “Squawk on the Street” on Tuesday, Adobe CEO Shantanu Narayen said the new tool represents the company’s goal to “democratize access” to the trillions of PDFs in use.

“Just imagine you’ve opened a 100-page document. You want to understand the summary, you want to have a conversation with it, you want to ask questions,” Narayen said. “You want to correlate that with other documents that you might have as well as the entire information that you have in your enterprise.”

At launch, AI Assistant can assess a document’s contents and recommend questions that users may wish to explore, in addition to answering questions about that content. The feature also generates citations that allow users to verify the source of the answers provided by AI Assistant and can create clickable links that jump directly to specific information within long documents. Acrobat users can also ask the chatbot to consolidate and format information into digestible copy for emails, reports, presentations, and more.

Is Acrobat AI Assistant Available Now?

The new AI Assistant experience is available for Acrobat customers on Standard ($12.99 per month), Pro ($19.99 per month), and Teams subscription plans across both desktop and web. AI Assistant will be available to those customers “at no additional cost” while the product is in beta. However, Abhigyan Modi, senior vice president for Adobe Document Cloud, told The Verge, “Reader and Acrobat customers will have access to the full range of AI Assistant capabilities through a new add-on subscription plan when AI Assistant is out of beta.” 

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